Guest Guide

Welcome to Agenzia Adriatica

Thank you for choosing one of our apartments.
In this guide, you will find all the useful information you need for your stay, from arrival to departure.

🏠 During your stay

⚡ If the power goes out

In most cases, the apartment’s power limit has been exceeded.

  1. Switch off or unplug some electrical appliances.
  2. Reset the circuit breaker.

The apartment’s electrical panel is generally located behind the entrance door. If all the switches are already in the upward position, reset the main switch at the electricity meter, located in the meter cupboard on the ground floor of the building. In some cases, there may be two separate switches.

If the problem persists, please contact the Agency.

❄️ Air conditioning

For everyone’s comfort and to help protect the environment, please use the air conditioning responsibly.

🌡️ Set the temperature between 24 and 26°C.
🚪 Keep doors and windows closed while the air conditioning is running.
🔌 Avoid using several high-consumption appliances at the same time, such as the air conditioning, oven, dishwasher and washing machine, to reduce the risk of a power cut.
💡 Switch off the air conditioning when leaving the apartment for an extended period.

Thank you for your cooperation!

🗑️ Waste disposal

In Grado, waste must be placed in the designated street bins, which are accessible without a card.

Please remember to:

  • separate your waste for recycling;
  • use the appropriate bins;
  • not leave rubbish in the apartment or in the communal areas of the building.

🌊 Beach access cards

Beach access cards must be returned to our office.

The €5.00 deposit for each card will be refunded when the card is returned.

🔧 Assistance and emergencies

For urgent matters relating to the apartment outside our opening hours, such as lost keys or serious faults that cannot wait, please contact us on +39 333 994 8011.

In the event of a fire, medical emergency or dangerous situation, call 112, the European emergency number for the Police, Carabinieri, Fire Brigade and Emergency Medical Services.

🧹 Before you leave

Please leave the apartment in the same condition in which you found it.

In particular:

✔ wash all dishes
✔ dispose of all rubbish in the street bins
✔ empty the refrigerator
✔ switch off all lights and the air conditioning
✔ close all doors and windows

🛏️ Rented bed linen and towels

If you rented bed linen and towels, simply leave them in the apartment when you depart.

🚪 Check-out

Check-out is by 10.00 am.

Please come to our office to:

  • return the keys;
  • return any beach access cards;
  • receive the refund of the deposit paid for the cards.

🚲 Useful information

  • Beach Promo
  • Get a 10% discount as our guest by Speedy Bike
  • Pharmacy on duty
  • Tourist Medical service
  • Taxi  / NCC Flavio Zuberti +393314357598
  • Local weekly market in Viale Italia on saturdays (do not park your car in Viale Italia on Saturdays from 06.00 til 15.00)
  • 112 – European Emergency Number for Police • Fire Brigade • Ambulance
  • Weekly events an tours and daily on our Instagram stories
  • Bicycle hire: our guests receive a 10% discount at Speedy Bike.
  • Pharmacy on duty
  • Out-of-hours medical service
  • Taxi/private hire: Flavio Zuberti, +39 331 435 7598.
  • Weekly market: Saturday morning in Viale Italia. Please do not park in Viale Italia between 6.00 am and 3.00 pm on Saturdays.
  • Weekly events and excursions: find all the latest information in our Instagram stories too.

❤️ Thank you

We wish you a wonderful holiday in Grado.

The Agenzia Adriatica Team